FAQs

I have a big dog. Is Nitey Leash strong enough for him?

Nitey Leash is designed and tested for dogs up to 150 pounds. And even for dogs who are strong pullers and jerkers. We worked with a former Boeing engineer to make Nitey Leash strong enough for dogs of all shapes and sizes.

Is my satisfaction guaranteed?

You bet it is. Your satisfaction is 100% guaranteed. We don't want you to "like" Nitey Leash. We want you to love it. If you don't, for any reason, just email or call us within 90 days of purchase and we'll refund your full purchase price and even arrange to pick up the leash from you. So there's no risk at all to try us out and make sure Nitey Leash is right for your dog.

What is the warranty?

We want you to be completely satisfied with your Nitey Leash. We stand behind Nitey Leash with a one-year warranty. And will repair or replace your Nitey Leash if it malfunctions within one calendar year of the date of purchase. Please keep your original receipt from your in-store purchase or your email confirmation from Nitey Leash. 

Why is Nitey Leash the best LED dog leash?

We firmly believe that Nitey Leash is the world's best LED dog leash. Why? Nitey Leash is the first and only dog leash that uses fiber optics instead of an LED-focused design. This patent-pending lighted leash system means that Nitey Leash is wire-free.

Plus, we use AAA batteries, which are so inexpensive and easy to replace!

Why is that important? Because many other LED leashes have a string or wire of LEDs that run down the length of the leash. If a dog pulls or jerks from side to side, that wire can break and the lights go out.

By focusing on fiber optics, Nitey Leash is wire-free and our lighting feature is virtually indestructible. Our lighting system is patent pending in the United States and dozens of other countries around the world. 

Why is Nitey Leash the best leash for night? 

We invented Nitey Leash because our friend Betty and her dog Comet were using a regular leash at night and were almost hit by a car. That's why Nitey Leash lights up completely from end to end and makes you visible from 1/4 mile away at night. It's the only lighted leash that lights up completely from end to end. And it's designed for dogs up to 150 pounds. That's why Nitey Leash is the best leash for night.

What kind of batteries does Nitey Leash use?

Nitey Leash uses three AAA batteries, which come included. They're so easy to replace!

How long do the batteries last?

If you were to use Nitey Leash every night for 20 minutes, the included batteries will last at least two months. Then, all you have to do is change out the AAA batteries. Again, the leash comes with batteries already included!

Where can I buy Nitey Leash in Canada?

We're thrilled that Nitey Leash is available for purchase in Canada at PetSmart stores nationwide and London Drugs stores.  Click here to purchase Nitey Leash at PetSmart Canada

Where can I buy Nitey Leash online in Canada?

Nitey Leash is available to order online in Canada through London Drugs' website. Click here to purchase Nitey Leash at PetSmart Canada. You can click here to order Nitey Leash online in Canada. 

Can I order over the phone?

Of course! Call our friendly customer service team at 888-96-NITEY. We'll be happy to assist. Don't forget to tell us a little but about your dog! 

Are there any other reasons Nitey Leash is the best LED dog leash?

Another reason that our customers tell us they think Nitey Leash is the best LED dog leash is that it uses AAA batteries instead of those tough-to-find and expensive coin-cell batteries. 

How long is Nitey Leash?

Nitey Leash is five feet long, from end to end. The entire length of the leash lights up. Not just one side -- the entire leash, from both sides!

What's the point of an illuminated dog leash?

Nitey Leash helps make you and your dog visible to cars and other vehicles at nighttime, making you and your pooch more safe than walking with a regular leash. It's also super fun and draws a lot of attention, which is perfect if your dog loves to shine like a star. 

Is Nitey Leash retractable?

Nitey Leash is not retractable. If you are interested in a retractable Nitey Leash, please let us know by emailing us at bark@niteyleash.com.

What is the warranty?

We want you and your dog to be completely satisfied with your Nitey Leash. We stand behind Nitey Leash 100% with a one-year warranty. And will repair or replace your Nitey Leash if it malfunctions within one calendar year of the date of purchase. Please keep your original receipt from your in-store purchase or your email confirmation from Nitey Leash. 

Can I return it if I don't like it?

Of course. We want you and your dog to be thrilled with your Nitey Leash experience. We won't settle for anything less. Customers who purchase through our website have 90 full nights to try out Nitey Leash. You can purchase Nitey Leash without hesitation and see if it's right for you and your pooch. Not satisfied? Just send it back to us (you can even use the original box) and we'll refund your purchase price. We'll even pay for return shipping. We're that confident that you'll love your Nitey Leash. 

Which color Nitey Leash is the brightest? 

All three Nitey Leash colors are very bright and make you and your dog visible from up to a quarter of a mile away in the dark. There is very little difference, if any, in terms of overall brightness. It's really a personal preference. We recommend going with your dog's favorite color!

Do you have an LED collar or an LED dog collar?

We've got a lot of exciting products in the works. Our flagship product is Nitey Leash, a dog leash that lights up completely from end to end using fiber optics. It's the only dog leash that lights up completely and continuously -- from your hand to your dog's collar -- to make both of you visible to vehicles. We love both you and your dog and want to help keep you both safe!