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FAQs

Why is Nitey Leash the best LED dog leash?

Nitey Leash is the world's first and only dog leash that uses fiber optics instead of an LED-focused design. This patent-pending lighted leash system means that Nitey Leash is wire-free. Why is that important? Because many other LED leashes have a string or wire of LEDs that run down the length of the leash. If a dog pulls or jerks from side to side, that wire can break and the lights go out. By using fiber optics, Nitey Leash is wire-free and our lighting feature is virtually indestructible. Our lighting system is patent pending in the United States and dozens of other countries around the world. 

What is the warranty?

We want you to be completely satisfied with your Nitey Leash. We stand behind Nitey Leash with a one-year warranty. And will repair or replace your Nitey Leash if it malfunctions within one calendar year of the date of purchase. Please keep your original receipt from your in-store purchase or your email confirmation from Nitey Leash. 

Can I order over the phone?

Of course! Call our friendly customer service team at 888-96-NITEY. We'll be happy to assist. Don't forget to tell us a little but about your dog! 

How long is Nitey Leash?

Nitey Leash is five feet long, from end to end.

Why do I need a lighted dog leash? 

Nitey Leash helps make you and your dog visible to cars and other vehicles at nighttime, making you and your pooch more safe than walking with a regular leash. It's also super fun and draws a lot of attention, which is perfect if your dog loves to shine like a star. 

How long do the batteries last?

If you were to use Nitey Leash every night for 20 minutes, the included batteries will last at least three months.

Where is Nitey Leash available in Canada? 

Yes! Nitey Leash is currently available at London Drugs stores throughout Western Canada. You can also purchase at London Drugs online and ship anywhere in Canada. To purchase online in Canada, please visit London Drugs' website here. (They offer free shipping across Canada for orders over $75!)

Is Nitey Leash retractable?

Nitey Leash is not retractable. If you are interested in a retractable Nitey Leash, please let us know by emailing us at bark@niteyleash.com.

Can I return it if I don't like it?

Customers who purchase through our website have 30 nights to try out Nitey Leash. You can purchase Nitey Leash without hesitation and see if it's right for you and your pooch. Not satisfied? Just send it back to us (you can even use the original box) and we'll refund your purchase price, less shipping and handling, no questions asked!

Where can I buy Nitey Leash in a store?

If you'd prefer to purchase NItey Leash in a physical store, please give us a call and our friendly customer service team will assist. We can also take an order over the phone, if you are more comfortable with that arrangement. You can reach us at 888-96-NITEY here in the United States. 

Do you make a collar?

We are currently working on a collar that will be as revolutionary as Nitey Leash itself. If you'd like us to let you know when Nitey Collar is available, please drop us a line at bark@niteyleash.com and mention "collar" in the subject line. We'll be sure to keep you posted on developments.